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Telling Aint Training 2nd Edition (9781562867010): Harold D. Stolovitch, Erica J. Keeps: Books. A must have...Telling Ain't Training is chock-full of interactive, practical ideas that are easily grasped and can be immediately applied. Don't create your next class without it! --Chuck O'Keefe, National Manager, Curricula and Operations, University of Toyota, School of Retail Professional DevelopmentI have always listened carefully to what Harold and Erica have to say about teaching. Now, with their marvelous new book Telling Ain't Training, I have what I always knew I needed--a readily accessible Harold and Erica. This is a great book and it will change your perceptions about teaching. The authors present the results of learning research in convincing, fun, and interesting ways. --J. Kimball Dietrich, Associate Professor, Finance and Business Economics, University of Southern CaliforniaThis practical, innovative, and well-researched book on how we all learn makes this book an invaluable tool for all learning and performance professionals! As a former Vice President of Training and Change Management, I would have made the book mandatory for all trainers, coaches, and managers, had it existed. Well done! --Michel Desjardins, Senior Vice President, BDC Consulting Group, Business Development Bank of Canada

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