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Super Service: Seven Keys to Delivering Great Customer Service...Even When You Dont Feel Like It!...Even When They Dont Deserve It!, Completely Revised and Expanded (9780071625791): Jeff Gee, Val Gee: Books. Val and Jeff Gee are founders of the McNeil & Johnson Learning Company, a million-dollar training firm with offices in the United States, Australia, Egypt, Guatemala, and the United Kingdom. For more information, go to www.mjlearning.com.

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