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Product Description
People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts (9780671622480): Robert Bolton: Books. Robert Bolton, Ph.D., is president of Ridge Consultants in Cazenovia, New York, a firm that specializes in improving human performance in industry, health care, education, and government. His staff has taught communication skills to thousands of managers, salespersons, first-line supervisors, secretaries, customer-relations personnel, teachers, members of the clergy, health-care workers, couples, and others.
Shipping Weight: 2 pounds
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