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Marketing: An Introduction (9th Edition) (9780136021131): Gary Armstrong, Philip Kotler: Books. What reviewers are saying about Philip Kotler and Gary Armstrong's recent work (Principles of Marketing and Marketing: An Introduction):I have aggressively sought to utilize various assessment tools in my curriculum and have been very pleased with the Armstrong/Kotler support and value-added materials. I find the students often list them as MOST HELPFUL in course evaluations. — Temple University reviewerI think Kotler and Armstrong really have a tiger by the tail in emphasizing relationships as their dominant theme... Their new emphasis on relationships and the new digital age are consistent with my high-tech, high-touch approach to marketing. — Tulane University reviewerThe authors do a superb job of covering customer value. It is certainly a conspicuous cornerstone of the book. The concept is well integrated in each chapter I that I reviewed. — University of Southern Mississippi reviewerThe value creation underlying theme is excellent. The section on brand strategy is thorough, provides good examples, and students can relate to it. — County College of Morris reviewerGreat idea to place positioning in with the product - FINALLY a book that did this! — Southern New Hampshire University reviewerThis text is one of the best overall undergraduate marketing texts I have seen, because it incorporates more real-world applications of marketing concepts than any others I have used. This text does a good job of presenting marketing theory that is based on academic literature without excessive jargon or 'lists' that students think they should memorize. The videos and cases go well with the material. — George Washington University reviewerThe strengths of Kotler and Armstrong are that the focus is on the customer, which is very important and they define marketing in an understandable manner. I think they use excellent examples.... I am impressed. — Montgomery Community College reviewerKotler and Armstrong have stayed contemporary with everything going on in the field. — California State University, Northridge reviewerThe authors offer appropriate organizations and marketing efforts as examples and illustrations, and they have done a superb job of accounting for the current and emerging trends in a discipline that is characterized by rapid change. — Eastern Kentucky University reviewerThe CRM topic is given better coverage than in our present text. — Milwaukee Area Technical College, Mequon Campus reviewerI do applaud the authors' practice of clearly delineating chapter objectives up front, followed by a review of the objectives/concepts at the end of the chapter - I like this continuity. — University of North Florida reviewerGood focus on digital issues and relationships throughout the text...The content is very good...The examples are current and applicable to this age group of students. — Western Michigan University reviewerSegmentation is a key chapter in my course. Kotler and Armstrong are superior in their coverage of this material...I feel my students would be better off with Kotler and Armstrong's text. — Murray State University reviewerKotler and Armstrong is quite refreshing, as it draws the reader into the fascinating areas of marketing via the use of real life examples right off the bat. My current text just starts by explaining theory with a few scattered examples, and many flow charts and graphs. — University of Utah reviewerI particularly think that Kotler and Armstrong's text is far superior to [my present text-in-use] relative to the What is Marketing? section in the first chapter....I love the diversity of products and companies chosen for the company examples and cases; examples of com[6827] This new edition of a Kotler classic has been completely updated to reflect the state-of-the-art in marketing theory and practices, to explore major new marketing trends and themes, and to provide dynamic new examples of marketing in action.

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