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Product Description
How the Way We Talk Can Change the Way We Work: Seven Languages for Transformation (9780787963781): Robert Kegan, Lisa Laskow Lahey: Books. Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. Kegan is a Harvard professor of education; Lahey is a psychologist specializing in adult development. In order to demonstrate their complex concept of the role of language in transformational learning, they offer this book, in part, as an instruction manual for collaborative exercises in self-assessment. They identify seven languages that one should adopt to overcome both internal and organization resistance to change. Four of the languages are internal or personal. For example, one should use the language of personal responsibility to replace the language of blame. The other three languages are social. Here, for instance, the language of public agreement supplants the language of rules and policies. The authors conclude with examples of ways to deepen [the] practice of all seven languages. David RouseCopyright © American Library Association. All rights reserved
Shipping Weight: 2 pounds
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