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 Credibility Could not connect to Amazon
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Credibility: How Leaders Gain and Lose It, Why People Demand It, Revised Edition (9780787964641): James M. Kouzes, Barry Z. Posner: Books. Behavioral savants Kouzes and Posner ( The Leadership Challenge ) here provide philosophical and practical guidance for business executives at a time when computers, consultants, coproduction and ever-growing employee empowerment leave less for managers to do. Unsurprisingly, the authors place honesty, competence and a talent to inspire (a set of values that can be learned) at the core of effective leadership. From a penetrating survey of business methods and employee attitudes worldwide, Kouzes and Posner pinpoint future trends--e.g., more authority for customer contact personnel--in a logical, integrated and symbiotic organizational plan to replace a now-outdated omnipotent-boss system. Unfortunately, a hucksterish title and an introductory essay on credibility do a disservice to this broad and serious work's potential readership. 50,000 first printing; Executive Program book club selection; author tour. Copyright 1993 Reed Business Information, Inc.

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