We guarantee your complete satisfaction for 30 days after the order is shipped out.

We allow you to return almost any product. When returning a product, you can request an identical replacement item, exchange the product for another product, or request a refund. We do not supply return shipping costs and do not accept items that have been damaged or used and are not in good condition.

How do you return a product?

First contact us via email: optasia_mail@yahoo.com. We will then personally address your return. In some cases, we can arrive at a solution where no return is needed, where we find a solution that is less time consuming and easier to accomplish. If amicable resolution can not be reached, we refund your money upon return of the item purchased.